Ensure the accuracy of employee data maintained in the StreamTriton2 database.
Respond to Triton2 change requests as necessary vie the Stream EDC process.
Perform periodic audits of Triton2 and Maxima Advantage, to ensure consistency of employee information between these two databases.
Update employee information in Maxima Advantage, to ensure placement in correct departments.
Maintain Maxima Advantage filters.
Maintain employee department and supervisor assignments in NICE.
Create site staff number reports weekly, and reconcile with similar information provided by Service Delivery Managers.
Maintain headset inventory, including order and receipt of new parts, exchange of broken parts, return for replacement of broken headsets under warranty. Track headset movement in appropriate database.
Act in a professional manner toward all coworkers and other employees at all times.